Desired Prints

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Return and Refund Policy

Refund & Return Policy

At Desired Prints, all items are custom-made to order. Due to the personalized nature of our products, we do not offer returns or refunds under normal circumstances.

No Returns
All sales are final. We do not accept returns or exchanges.

Refunds & Replacements
Refunds or replacements will only be issued under the following conditions:

The item was received damaged
The item received was incorrect (does not match the order details or description provided at the time of purchase)

Reporting an Issue
If you experience any of the above issues, you must contact us within 48 hours of delivery. Please include:

Your order number
Clear photos of the item showing the issue
A brief description of the problem

Failure to report within this timeframe may result in your request being denied.

Resolution Process
Once your claim is reviewed and approved, we will:

Issue a replacement or
Provide a refund at our discretion

We reserve the right to deny any refund or replacement request that does not meet the criteria listed above.

Terms & Conditions

Terms & Conditions

Effective Date: 5/3/2026

Welcome to Desired Prints. By accessing our website and placing an order, you agree to the following terms and conditions.

General

Desired Prints provides custom-made products including, but not limited to, tumblers, chip bags, apparel, and 3D printed items. By using our website, you agree to comply with all terms outlined below.

We reserve the right to update or modify these terms at any time without prior notice.

Orders & Payments

All items are made to order
Full payment is required at the time of purchase
Orders cannot be canceled once production has begun

Please ensure all order details (names, colors, sizes, photos, etc.) are correct before submitting your order.

Custom Designs

Customers are responsible for ensuring all submitted content (photos, logos, text) is accurate and properly spelled
By submitting content, you confirm you have permission to use it
Desired Prints is not responsible for copyright or trademark violations provided by customers

Processing & Turnaround Time

Standard turnaround time is 1–3 business days unless otherwise stated
Turnaround time does not include shipping time
Delays may occur during holidays, high order volume, or unforeseen circumstances

Shipping

We offer local pickup (Crosby, TX) and shipping options
Desired Prints is not responsible for shipping delays once the package has been handed over to the carrier
Please ensure your shipping address is correct — we are not responsible for orders shipped to incorrect addresses

Refunds & Returns

Please refer to our Refund & Return Policy.

No returns or exchanges
Refunds or replacements are only issued if the item is received damaged or incorrect

Product Disclaimer

Colors may vary slightly due to screen settings and printing processes
Handmade/custom items may have minor imperfections — this is normal and not considered a defect

Limitation of Liability

Desired Prints is not liable for:

Any indirect, incidental, or consequential damages related to product use
Delays caused by shipping carriers
Customer-provided errors (misspellings, incorrect images, etc.)

Intellectual Property

All designs, logos, and content created by Desired Prints remain the property of Desired Prints and may not be copied or reproduced without permission.

Contact Information

For any questions or concerns, please contact us:

Email: DesiredPrintsGlobal@gmail.com

Return and Refund Policy

Terms & Conditions

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